Email Guides and Essays
by Kaitlin Duck Sherwood,
including

Email Effectiveness Training

Exercises

There are a number of exercises available. If you develop more, please let me know and I will add them to the list. (I will give you full credit, of course.)

Overheads

A draft of overheads/handouts available for comment. It covers:

Organizing and Prioritizing
Cutting Down on Incoming Messages
Spending Less Time on Responses
Reducing Ambiguity
Conveying Emotional Tone
Making Messages Legible
Getting and Keeping Attention

You are welcome to use the visual aids in training classes that you develop as long as you do not remove the references to the Overcome Email Overload series or World Wide Webfoot Press.

I am available to lead training classes on email effectiveness. Send me email for information on rates and availability.